Core service Chimney Sweeping Chimney sweeping removes soot, tar deposits, loose debris and other material from the flue. A clear flue helps smoke and combustion gases leave the home more safely. When might you need it? Before the main burning season. After regular use of a stove, open fire or solid fuel appliance. If smoke is not drawing correctly. When a property has not been used for a while. Good to know: after sweeping, an ICS member will always provide a sweeping certificate for your records.
Flue condition CCTV chimney inspections A CCTV chimney inspection uses a specialist camera to look inside the chimney or flue. It can help identify issues that cannot be seen from the fireplace, stove or chimney pot alone. When might you need it? When buying or renovating a property. Before using an old or unused chimney. After a chimney fire or suspected damage. When smoke, smells or poor draw keep returning. Thatched properties. Useful for diagnosis: CCTV inspections can help show cracks, blockages, poor joints, damaged liners or other visible defects.
Appliance care Stove maintenance Stoves have parts that wear with heat and regular use. Maintenance can help the appliance work more efficiently and can identify signs of damage before they become bigger problems. Common checks may include Door rope seals and glass seals. Fire bricks, baffle plates and grate condition. Air controls and visible corrosion or distortion. General advice on fuel, use and ventilation. Important: servicing requirements vary by appliance. Always follow the manufacturer’s instructions and use a competent professional where needed.
Chimney top Cowls and bird guards A chimney cowl or bird guard is fitted at the top of the chimney. Different cowls are designed for different purposes, so the correct choice depends on the chimney use. They may help with Reducing the chance of birds entering the flue. Helping to keep rain out. Downdraught problems. Overall protecting the chimney from debris. Check first: the wrong cowl can cause problems. Ask a professional to advise what is suitable for your chimney and appliance.
Checks Smoke testing A smoke test is used to observe how smoke moves through the flue. It can help show whether smoke is drawing as expected after sweeping or during investigation work. It can help identify Poor or slow draw. Smoke leakage into the room or nearby spaces. Potential blockages or flue route concerns. Issues that may require further inspection. Safety note: smoke testing does not replace a full investigation where a serious fault is suspected.
Troubleshooting Smoke, smells and poor draw If smoke comes back into the room, the stove smells strongly, or the appliance is difficult to light, there may be an issue with the flue, ventilation, fuel, weather conditions or the appliance itself. Possible causes include A blocked or partially blocked flue. Wet fuel or unsuitable fuel. Poor ventilation or negative pressure in the home. Downdraught, cold flues or appliance faults. Do not ignore it: stop using the appliance if you are concerned about smoke or fumes entering the room, and seek professional advice.